2026 CX Trends: AI, Personalization, and the Future of Customer Engagement
The customer experience function entered 2026 carrying a paradox. Investment in AI-powered CX tools is at record levels, yet a striking 83% of consumers still believe their experiences should be...
The Rise of the Trusted Advisor to Trusted Advisor Model
Why the Future of the Channel Belongs to Collaborators, Not Consolidators For years, the channel has romanticized the idea of the “trusted advisor” the lone expert with deep client relationships,...
Technology as Value Driver: Quantifying IT Assets in Enterprise Valuation
The Asset You Cannot See Is the One Defining Your Multiple Something fundamental has shifted in how enterprise value is constructed. In 1975, intangible assets, including intellectual property, data,...
2026 CX Trends: AI, Personalization, and the Future of Customer Engagement
The Rise of the Trusted Advisor to Trusted Advisor Model
Technology as Value Driver: Quantifying IT Assets in Enterprise Valuation
Accelerate Partners Thought Leadership
Posts by John Manganiello:
John Manganiello, a Managing Partner at Accelerate Partners, brings over three decades of experience as a performance-driven operating executive to his role. He guides clients through the intricate landscape of technology, cybersecurity, and digital transformation. With leadership experience at renowned financial institutions like RFA, Thrive, and UBS, John possesses unique insights into the challenges and opportunities businesses face today. He's passionate about helping organizations leverage technology to achieve tangible business outcomes. Committed to finding the right solutions, John acts as a trusted advisor, providing the transparency needed for informed decision-making. John's background in the financial industry gives him a keen understanding of the concrete nature of business decisions, ensuring technology investments align with strategic objectives and produce results.
From Cost Center to Strategic Asset: The CFO's Framework for Technology Expense Transformation