The private equity value creation playbook has fundamentally changed over the past three years....
Cybersecurity Risk in Acquisitions: The $2.8M Question Every Deal Team Ignores
When PE deal teams price an acquisition, they model EBITDA, working capital, growth, and synergies. They rarely model the line item that has reshaped some of the highest-profile transactions of the...
John Manganiello
2026 CX Trends: AI, Personalization, and the Future of Customer Engagement
The customer experience function entered 2026 carrying a paradox. Investment in AI-powered CX tools is at record levels, yet a striking 83% of consumers still believe their experiences should be...
Michael Dietze
The Rise of the Trusted Advisor to Trusted Advisor Model
Why the Future of the Channel Belongs to Collaborators, Not Consolidators For years, the channel has romanticized the idea of the “trusted advisor” the lone expert with deep client relationships,...
JP Panzica
Posts about Cloud:
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Every organization running workloads on AWS, Microsoft Azure, or Google Cloud has agreed to a...
The first quarter of 2026 represents a critical inflection point for cloud infrastructure planning....